Privacy Policy

Last updated: September 16, 2026

Ferritas ("we", "us") operates tryferritas.com and the related checkout, emails and customer support (the "Services"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using the Services you agree to this policy.

1. Information we collect

• Contact details: name, email, phone number, shipping and billing address.
• Order information: products purchased, order history, subscription status, and customer support messages.
• Payment information: processed by Stripe. We never store full card numbers; Stripe handles card data under its own privacy policy.
• Device and usage data: IP address, browser type, pages visited, referring links, and interactions with our emails, collected through cookies and similar technologies.

2. How we collect it

• Directly from you when you place an order, create a subscription, contact support, or sign up for emails.
• Automatically through cookies and analytics when you use our site.
• From service providers such as our payment processor, shipping carriers, and email platform.

3. How we use your information

• To process and ship orders, manage subscriptions, and send order and shipping confirmations.
• To provide customer support and handle returns and refunds.
• To send marketing emails about Ferritas products and offers; you can unsubscribe at any time using the link in any email.
• To improve our site and products, prevent fraud, and comply with legal obligations.

4. How we share your information

We do not sell your personal information. We share it only with:

• Service providers who help run our business (Stripe for payments, shipping carriers, email and analytics providers, hosting), who may use it only to perform services for us.
• Legal authorities if required by law or to protect our rights and customers.
• A successor in the event of a merger, acquisition, or sale of assets.

5. Cookies and analytics

We use cookies and analytics tools to keep your cart, understand how the site is used, and measure our advertising. You can control cookies through your browser settings; disabling them may affect checkout.

6. Data retention

We keep order and account records as long as needed to provide the Services, meet tax and legal requirements, and resolve disputes. Marketing data is kept until you unsubscribe.

7. Your choices and rights

• Access, correct, or delete your personal information by emailing [email protected].
• Unsubscribe from marketing emails via the link in any email.
• Depending on your state of residence you may have additional rights under applicable state privacy laws, including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise these rights, email us; we may need to verify your identity first. We will not discriminate against you for exercising your rights.

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Children

Our Services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

10. Third-party links

Our site may link to third-party websites we don't control. Their privacy practices are their own.

11. Changes to this policy

We may update this policy from time to time. We’ll post the new version here and update the "Last updated" date.

12. Contact

Questions or requests: [email protected].